Set a course.
Start moving.
Pay attention.

We leverage a design approach—a complex-capable methodology that’s been road-tested around the world to tackle wicked problems—as a framework for how our team collaborates. From developing innovations and strategy, to re-imagining services and systems, design is part mindset and part process. It’s iterative and cyclical—meaning that design is never done.

In all of our work, we serve as facilitators and stewards of the process—supporting, coaching and challenging the team to meet the project’s objectives. We do our best to follow the arc of the design process, but take a fluid approach. When emergent challenges, competing priorities, calendars, and unforeseen service constraints arise, we’re flexible and responsible to the needs of the group. At times, this may mean slowing down or speeding up—but always in the interest of project and community level outcomes.

You bring your sector-specific knowledge, practice-based wisdom, and willingness to try new things. We’ll bring our tools, mindsets and experience in a diversity of sectors—getting as close to those with lived experience as we can so that we’re not solving problems, responding to opportunities, or designing change in a vacuum. Together, we’ll navigate complexity, create sustainable solutions, and realize promising opportunities.